Case Studies

Bowers & Wilkins

"B&W Group continues to use partner businesses, with clearly defined SLAs (Service Level Agreements), to meet its transport needs. This policy has proved invaluable in ensuring a ‘lean’ and ‘agile’ supply chain. Understanding one another’s business and identifying compatible goals ensures cooperation rather than conflict in price and service negotiations.

Sussex Transport (originally LBP) was identified as being able to offer both competitive and compatible services. In addition to quality freight they were able to provide an integrated storage / warehousing operation with FIFO (First-In, First-Out) and good levels of security.

The movement of high value, sensitive and often delicate loudspeakers and equipment requires the skills of a specialist freight company - whilst high volumes, timed deliveries and quick response times requires that of a well organised logistics operation; Sussex Transport have proved, consistently, that they are able to meet both these requirements whilst remaining cost-competitive. B&W have been working with Sussex Transport since 2002 and Sussex Transport is now the ‘Preferred Carrier’ for high value U.K. contracts."
Steve Marchant (C.I.L.T.), Warehousing & Logistics, B&W Group Ltd. www.bowers-wilkins.com

Amerang

"In 1999 I was introduced to LBP Storage & Transport, a family business that was beginning to build a reputation locally as a reliable courier. LBP re-branded as Sussex Transport several years ago now and have grown considerably since our first dealings. However, some things haven’t changed, their service remains second to none, always managing to accommodate our requests, regardless of short notice or last minute changes in volumes sometimes requiring different or additional vehicles.

Sussex Transport has the ability of supplying clean and tidy vehicles, on time, employing smart, uniformed and courteous drivers – something of a rare breed nowadays!

Sussex Transport supply us with vans / 7.5t / 18t and artic vehicles, they have also provided us with additional warehousing for approximately 200 pallets throughout a particularly busy period. A company I am very happy to be working with."
Chris Perryman, Despatch & Warehouse Manager, Amerang Group. www.amerang-group.com

Sony DADC

"I have used Sussex Transport since the appointment of their Operations Manager, Steph Ovenden in 2008. I had previously dealt with Steph for over 6 years in her position as a Transport and Operations Manager and have always been impressed with her professional ability.

Sussex Transport has proved to be a valued supplier offering us excellent levels of service both on and off the road. Sussex Transport has a large fleet of tracked vehicles and has the ability to supply a complete logistics package.

Sussex Transport currently supplies us with dedicated transport, providing vans together with 7.5t / 18t and 44t box and curtain-sided vehicles. They are also able to supply us with stand trailers for additional on site storage throughout our busy periods.

I would happily recommend Sussex Transport as a reliable, trustworthy company."
John Hancock, Senior Manager-Packaging, Warehouse and Despatch, Sony DADC UK Ltd. www.sonydadc.com

Simplex

"We started working with Sussex Transport in 1997 – Damian approached us to see if he could help us out with any transport requirements as he was currently driving one of his two vans with his brother Nic and his father Peter.

Since then, Sussex Transport has become a great asset to our company, Simplex, enabling us to concentrate on what we do best - manufacturing signs and sign systems to the trade. When we have completed a customer order we place our goods in Sussex Transport’s hands, knowing that every effort will be taken to ensure the delivery is on time and without damage.

Sussex Transport supply us with a dedicated service supplying vans, 7.5t & 18t vehicles for our fragile signage together with hiab / crane assisted vehicles for our pylons and monoliths. They also offer us a part-load service and the ability of storing goods if our deliveries get deferred.

In short, I would thoroughly recommend Sussex Transport to anyone who has a transport requirement."
Andy Thorne, Managing Director, Simplex Ltd. www.simplexltd.com

H & A Nader

"We are importers of premium food and wines from the Lebanon. We have been working with Sussex Transport since 2006.

Our products arrive in cases on a shipping container, we therefore require assistance in offloading these boxes by hand, checking the condition, quantities and product type. When this has been done our goods are placed on pallets, wrapped and fork lifted onto pallet racks and entered onto a stock control system.

Sussex Transport has proved to be a very reliable, trustworthy and friendly family business and their flexibility allows us to use their staff and facilities on a pay as you go basis.

We enjoy working with these people and would thoroughly recommend them."
Hafez Nader, H & A Nader, Lebanese Fine Foods and Wines.

Rydon

"As a Senior Buyer, I like to work with companies that understand our industry, our business and our procedures.

They must operate professionally from start to finish; good communication, supplier processes & procedures and compliance are all paramount.

Sussex Transport has supplied Rydon Construction with General Haulage and Hiab / Lorry mounted crane services since 2007. They assist us in the movement of site accommodation & furniture, heras fencing, tipping-skips, road plates, safety airbags and other materials.

Sussex Transport also provides me with a flexible and competitive service. I like to work with this company!"
Chris Snowsill, Senior Buyer, Rydon Construction. www.rydon.co.uk

Allenwest Brighton Ltd

"Allenwest Brighton Ltd is a well-established design and systems manufacturer of Industrial Electrical Control Equipment.

The equipment we manufacture is generally both high value and fragile. Once our company has completed the manufacturing process it is time to schedule the delivery and installation, we need to use a transport company that genuinely understands that our reputation is now in their hands.

In 2008 we started working with Sussex Transport; they assist us in the movement, storage and installation of our electrical cabinets. They regularly supply us with tail-lift and crane assisted haulage, providing us with a high standard of vehicle together with uniformed drivers that are both friendly and well trained.

Sussex Transport is an efficient and professional company that offers us an excellent service from start to finish – they look after our business! "
Dave McFarlane, Sales Director & Company Secretary, Allenwest Brighton Ltd. www.allenwestbrighton.co.uk

Graham Wood Structural

"Graham Wood Structural Ltd is one of the countries leading Structural Steel Fabrication and Erection Companies. We fabricate and erect a wide range of structures across many sectors, including leisure, residential, commercial and health care.

We have been working with Sussex Transport for over 10 years; they supply us with Flatbed / Hiab / Van and Abnormal Load transportation, moving our steel all around the country.

Sussex Transport are experienced within the construction industry, they are aware of site processes & procedures and have shown to be proactive in obtaining CSCS / ALLMI and Safecontractor accreditations, these qualifications benefit not only us but our main contractors too!

Sussex Transport is a family business which is shown in their flexible approach to delays, cancellations and changes in plan – something that is inevitable within our industry but not always as easily accepted.

I would have no hesitation in recommending Sussex Transport; in fact we have recommended them on numerous occasions "
Gregor Hunter , Operations Director, Graham Wood Structural. www.grahamwoodstructural.co.uk

Ripples Bathrooms

Ripples, one of the UK’s premier bathroom designers and retailers decided to trial outsourcing it’s warehousing and distribution - That’s where we came in…

After a short trial involving one showroom branch, Sussex Transport are now responsible for the receipt, handling, storage and distribution (via dedicated transport) for three of the most successful UK showrooms, Tunbridge Wells, Brighton & Reigate.

Here is what Colin had to say

"I was impressed with Sussex Transport’s approach to business from our first meeting. We quickly agreed on an approach that was flexible, so we could resolve any issues that might arise and have continued this way. Outsourcing our warehousing and distribution requirement has freed up our time and enabled us to focus on our primary business, designing, selling and installing quality bathrooms."
Ripples Director, Colin Payne www.ripples.ltd.uk

The Show Team Productions Ltd

"If you are looking for a storage solution or area to conduct a 'pick and pack' service, Sussex Transport is, without question, the best that you could find.

Having spent several years trying to pack equipment in storage areas that were neither big enough or able to offer transport services, finding Sussex Transport was a God send. All of the details regarding our booking were dealt with quickly and efficiently and in the three weeks we spent at the unit, packing up our supplies into 15 pallet boxes at a time, we were given all of the assistance that we needed whenever we asked for it.

Due to the snow, we had many deliveries that came in later than expected and far from this causing a problem, Sussex Transport remained constantly flexible meaning that we could complete the project without any concerns.

Add to this that the rates were more competitive than any other storage solution that I've used previously and I can in all honesty say that Sussex Transport truly is a five star service which I will be using for many years."
Anna Gibson, Head of Light Entertainment, The Show Team Productions Ltd www.theshowteam.co.uk

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